by Carol Yelverton
Social media is everywhere we want to be these days, providing new ways to share our lives, personally and professionally. We use these platforms in wide and narrow strokes, sharing with large twitter empires or carefully constructed neighborhoods of facebook friends, depending on our needs and wants. Whether through social networks, video/picture sites or the idea trains we call blogs, we have a voice within many, unique types of emerging communities. And, social media is becoming more and more important in promoting and marketing our ideas, businesses, and even ourselves.
Succeeding at effective communication through social media can sometimes feel a little daunting. What do we do and how do we do it well? Well, it may be easier to start with an eye on the things these new channels will not help us accomplish.
Don’t use social media:
To Dump Content: Instead of downloading tons of content, social media allows us to engage people in our information. Think less about declaring yourself and more about conversing on topics of mutual interest. Standard websites are better spots for lots and lots of content.
To Finish a Thought Instead of Begin It: Social media is all about bringing fresh ideas or approaches into a larger discussion. It just is not an autocratic platform. Share your thoughts, contribute to conversations, support and encourage your communities, instead.
To Insert – Rather than Define – Your Brand: Your brand stands alone…social media gives you a means to provide context and meaning to it. If you have a business or cause to promote, share it out. Open it up for others to comment on. That will allow brand definition to occur. There’s lots of self promotion in social media and the best of is not communicated through old school, persuasive advertisements. The approach is to introduce your brand as a natural part of the conversation.
To Hide Your Motives: This is all about transparency. Use these open channels to free up ideas. The social community is incredibly open to new thinking.
To Compete: Think of social media as a series of channels offering collaborative, intuitive communication processes. These are communities of practice and interests where we cross pollinate knowledge, ideas and understanding. This is a hard one for some business folks to get their heads around. Yet, social media is a landscape for sharing. If the idea of competing is that it helps you stand out and win, think about this occurring because your ability to engage has made you a valued community member, instead.
To Function in a Vacuum: It’s not about you, alone. Ask others how they are. Listen. Whatever social media channels you operate within, think of yourself as a citizen of the community. Be part of it. That’s true engagement.


By Carol Yelverton


